Whether it is to increase operational efficiency or to act as a key lever of transformation, ESN are a major enabler of companies’ initiatives to develop collaborative practices. Lecko’s role will be to make an inventory of market solutions potentials supporting companies’ initiatives to reinvent themselves in the digital area.
The market analysis covers 30 solutions – all studied and compared – and their evolutions.
The benchmark of practices within companies covers 20 ESN of big companies and roughly 100 community managers who have been questioned on their animation practices.
Last but not least, Lecko has been collecting feedbacks from Chief Digital Officers to investigate on digital teams’ organisations.