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Positioning
of the tools

In 2021, as every year, we have analysed the market solutions that support "Working differently" according to a grid of 130 use cases linked to the construction of a Digital Workplace, by testing the tools and by meeting the editors during dedicated interviews.


This analysis allows us to position the different players according to the richness of their value proposition and the quality of the user experience they offer.


You will also find for each of them the remarkable elements of their current strategy and a summary of their 2021 news and 2022 roadmap.

Atolia

The solution in a few words

Atolia, the French publisher based in Strasbourg, is a team collaboration space aggregating conversation, meetings, document co-editing and activity management. The tool offers Microsoft Teams and Slack-like team spaces in a packaged offer.
The interface is built in the form of themes and groups. Each theme can include several projects. A shared agenda and an activity management tool (Kanban) can be linked to a group to develop collaboration. Outside the groups, the user has the ability to create "Projects" (activity management and Kanban) and manage his time in a personal agenda. Personal tasks are displayed in a dashboard personalised for the user. The tool also offers the possibility to integrate partners and external collaborators in project groups.
The different roles allow users to have moderate access to the resources stored in the Atolia environment.
With a subscription system per user and per month, Atolia offers two packages for more or less advanced uses: free access to the interface for guest users, a Premium package at €9/u/m for limited and less advanced use and a Business package at €11/u/m for companies. Its clients include large groups (edf and BNP) and small organisations (RTL, ina).

News and Roadmap

Atolia has adopted a strategy of continuous improvement and regularly upgrades its solution to provide users with new features. The collaborative experience has been enhanced by recently implemented new features.
It is now possible to generate a video conference link to be integrated in invitations and agendas. It is also possible to generate a unique link to download or view an externally shared file.
The personal efficiency and organisation of employees is also improved because Atolia allows everyone to pin and thus organise their projects according to an order of priority (and no longer exclusively according to the date the project was created).

Key points of the solution

Angle to address the Digital Workplace
Atolia presents itself with a Team Messaging approach.
The interface is designed halfway between individual productivity and team collaboration. The user has both a document space and a personal agenda (to manage time and organise documents) and team agendas and drives.
In groups, the space is structured as a thematic thread with separate reactions, to better track and follow messages. From this space, the user has access to documents stored in Atolia, those stored on the hard disk and those integrated from Google Drive or Dropbox.

Packaged offer gathering open-sources
Atolia features several open-source collaborative solutions.
OnlyOffice is integrated into team or personal office spaces, Jitsi is the video conferencing tool integrated into Atolia, all integrated with a drive, task management and calendar.
This combination of open-source tools is sometimes a source of lack of integration. For example, OnlyOffice does not open in the Atolia universe and Jitsi imposes its own interface for videoconferencing. These customised articulations are possible in the enterprise offer.

Facilitated external access
In addition to providing a space for teams to collaborate within the company, Atolia facilitates the onboarding of external stakeholders. An ordinary user can be integrated into team spaces. However, this user's access to information shared within Atolia is more or less limited. This can be moderated by assigning different roles to users (administrator, member, external, guest).

Our assessment

GoFAST

The solution in a few words

GoFAST is a French collaboration tool, DWP for teams, designed by CEO-Vision. GoFAST (Open source based on Drupal technology) facilitates collaboration around documents. The user has a complete collaboration environment with document libraries, a task management tool, conversational channels to contextualise exchanges and video conferencing tools.
GoFAST's integrations with specialist tools make it an alternative collaboration suite to the American giants (Office Online and Google Docs). The integrations, notably Bluemind for the mailbox and the agenda, are added to the different bricks of the interface: OnlyOffice for office uses, YouSign for electronic signatures, Bonitasoft a powerful workflow engine, Jitsi Meet for online meetings, Riot matrix for instant messaging offer complementary functionalities to GoFAST's positioning.
Depending on the hosting desired by the client company, GoFAST proposes an On-premise offer (2€/u/m), a dedicated SaaS offer (2€/u/m) and a SaaS cloud offer (12,45€/u/m).

News and Roadmap

Version 4.0 of GoFAST was released in 2021. Ergonomic improvements, a change of theme and a redesign of the interface are some of the developments that have taken place over the past year.
In addition to functional improvements in collaboration (integration and improvement of the Kanban tool, centralised discussions in task cards, changes to the instant messaging module, etc.), GoFAST has focused on workflows and automation. The editor now offers a No-code interface so that teams and individuals can develop their applications and workflows.
On the roadmap, the editor wishes to widen the scope of uses of the interface by offering a communication portal within the tool. In addition, in the coming months, GoFAST users will have a dashboard of their activities (collaboration, communication, etc.) to centralise the information that is important to them on a daily basis.

Key points of the solution

Angle to address the Digital Workplace
The new version of GoFAST is particularly positioned against Microsoft Teams with a range of collaborative uses, a team discussion thread and notifications from documents. Partnerships with specialist tools make GoFAST a hub of interconnected applications.
The publisher is seeking to find its place within medium-sized (mainly public) organisations (more than 150 employees) that wish to replace their work environment with a secure, sovereign and often on-premise suite.

Reinventing the world of open-source
GoFAST is based on the cohabitation of several open-source interfaces, brought together with a homogenized user experience.
The GoFAST team space is based on Alfresco (EDM), Jitsi (videoconferencing), Citadel (instant messaging), LibreOffice (office automation) and a Kanban tool developed by the editor. The aim is to offer customers complete control over their data.

Process automation
Dematerialisation and process automation is at the heart of GoFAST's positioning. Document validation, electronic signature, dematerialisation of forms, electronic safe and many more administrative processes can be modelled in GoFAST.

Our assessment

Slack

The solution in a few words

Slack is a highly conversational productivity platform designed for operational staff to communicate as a team in real time through discussion channels organised by topic. The main uses, initially centred around collective productivity, are now moving towards the centralisation of third-party application flows. Slack is becoming an application hub for teams, who can access information from their business tools directly in a chat channel. It is also possible to perform actions from Slack to an external tool, often using keyboard shortcuts. Finally, the platform offers one of the best user experiences on the market.
Interoperability is one of Slack's greatest strengths today. Its integration marketplace is the most extensive to date, with several hundred bots and applications available. Its API is also very well documented. Slack offers a public price of 11.75 € / user / month.

News and Roadmap

A historic event marked the beginning of 2021 for Slack. Salesforce broke records by making the largest app buyout for nearly $30 billion. The ambition is to make Salesforce and Slack a central collaboration space for Sales teams, partners and service centres.
Over the course of the year, and in line with the widespread use of hybrid work, Slack has proposed new communication models, via short videos. Slack Clips allows you to record a short video to share your screen, comment on or explain a process or a document, or to ask a question to your team.
Now integrated into the Salesforce suite, Slack Connect opens up workspaces to external users and provides a central point of collaboration for teams inside and outside the company. This is a key opportunity to improve the quality and experience of collaboration with partners and customers.

Key points of the solution

Angle to address the Digital Workplace
Slack conceives the Digital Workplace in team messaging: a highly configurable conversational team space that leads a group to rethink the way they share information, coordinate and articulate their business processes. Teams and individuals set up their environments in accordance with their vision of the Digital Workplace. This approach requires both digital maturity (configuring an environment, setting up integrations, bots, etc.) and, above all, organisational and cultural maturity (rethinking the way we collaborate).

Promoting asynchronous collaboration with Clips
Especially for geographically dispersed teams (with a time difference for example), Clips is becoming the new mode of communication between team members or with external partners. Clearer and richer than a short message and less costly (in terms of time and availability) than meetings, video communication allows teams to inform themselves, customers to share their needs and employees to explain a process in a short, effective and meaningful way.

Integration with Salesforce: enhancing the value of the two tools' offerings
CRM tools giant Salesforce bought Slack last March for 27.7 billion dollars. The aim of this integration seems to be to be able to provide a quality service to customers, to make internal processes more fluid, collaborative and traceable, and to get away from email when working with partners and external providers. This integration strengthens the positioning of both sides. Slack covers the existing functional hole within Salesforce (conversational space for Sales teams) and Salesforce makes sense of Slack's ability to aggregate different services and applications into a single team space.

Our assessment

Twake

The solution in a few words

Twake is a French open source team messaging system, founded more than 5 years ago with the objective of modernising and centralising team collaboration in a shared space with modules for managing documents (shared drive), activities (project management tool) and time (a calendar).
Since 2017, Twake has been part of the Linagora collaboration suite. A suite that seeks to replace Microsoft 365 within large groups by focusing on the security and sobriety of their information. Twake takes the most important place within the LinAgora suite, as a Digital Workplace aggregating the other collaboration applications, in the manner of Slack or Microsoft Teams, which are Digital Workplaces of the team messaging type.
With 3 levels of offer from 4€/u/month to 10€/u/month Twake is currently used by EDF, the European Parliament and the telecommunications company MTS.

News and Roadmap

Twake is gradually being integrated into Linagora's application suite, and the Twake development plan is in line with the entire suite. Having traditionally had its own drive to enhance team collaboration, Twake is handing over document storage to an integration with Linshare to ensure the sharing and storage of large documents. The editor is working on end-to-end encryption of its messaging to join the club of highly secure OS solutions such as Element.io, the solution used by the French government for its internal messaging service called Tchap.
The content and personal data recorded are encrypted.
In its 2022 roadmap, shared with LinAgora, integration with a mail and calendar server for more interaction with the team space will be an important area for improvement.
Innovation in communication is also one of Twake's promises for the coming months. With Linto, the editor is looking to develop a conversational bot. The idea is to propose contents and actions with the help of AI in a vocal way, notably for accessibility purposes.

Key points of the solution

Angle to address the Digital Workplace
In the same way as Slack, Twake invites its users to work in a team messaging environment: the conversation is at the centre of the exchanges and other flows and applications (Drive, Kanban, Mail, Videoconferencing and office automation) are integrated into it.

Highlightingopen-source tools
Just like GoFAST, Wimi and other French open-source tools, Twake and LinAgora aim to highlight several open-source platforms to offer an integrated and interoperable interface and to face the historical players of the market (Microsoft and Google). The team messaging developed by Twake is accompanied by a document storage space, a module for sharing large documents developed by LinAgora, an Apache James mail server, an open-source calendar and user repository, and a video conferencing module from Linto.

Data security
For organisations concerned about data security, Twake offers a range of dedicated modules: multi-factor authentication, SSO system, data hosting on European servers (OVH Cloud in particular), encryption of data and documents, possibility of deployment on an on-premise or private cloud, etc. Not to mention the open-source nature of the tool, which allows client companies to retain complete control over their data.

Our assessment

Whaller

The solution in a few words

Whaller is a French corporate social network. The tool is based on communities called 'spheres', independent of each other or gathered under an 'organisation'.
Security is the keystone of the tool. The design and functionalities are designed to ensure that the dissemination of information is under the control of the user. By default, everything is secure, and the spheres are "locked" in order to guarantee "digital sovereignty". The user can then choose to open his network.
The spheres are partitioned in order to leave the user in control of the information he receives, and thus limit infobesity (information saturation) and improve his concentration and productivity.
Finally, customisation is advanced, both in terms of graphic patterns and for the management of additional functionalities and authorisations. Entities of the BPCE group (Caisse d'épargne and Banque Populaire), Carrefour Market and many other groups use Whaller with an offer of 3€/u/m to collaborate.

News and Roadmap

As expected last year, the editor has worked to simplify its interface, which had become more complex at the same time as it had become richer. The logic of Widgets is now more clearly put forward to customise each of the Spheres according to its own uses.
Beyond that, Whaller has also continued to develop the team messaging aspect of its product, with better document management (version history, locked folders, etc.) or the possibility of creating audiospheres (an online meeting in audio only) to meet quickly and simply as a team.
Today, the publisher is placing particular emphasis on cyber security and SecNumCloud certification, which it considers indispensable for offering a viable alternative to M365 in terms of collaboration.

Key points of the solution

Angle to address the Digital Workplace
Whaller is now clearly positioned as a competitor to Microsoft 365 or Google Workspace in the area of team collaboration. While the product could previously be thought of as a social communication network, it is now clear that the publisher has turned its attention to productivity and operational sharing.

Frontline workers
The solution offers public spheres that allow simple access without identification, and it is also possible to connect via a Whaller login/mdp that can manage several authentication sources. It should be noted that Whaller has been working for several years with associations or communities that are often geographically dispersed and have a strong need for simplified local connections.

Hybrid work
On the subject, the editor offers the essentials of what one might expect from a team messaging system (centralised document management, shared diaries, etc.), but there is one particular idea worth noting: audiospheres. This feature allows participants in a sphere to connect by voice in an environment open to all. This allows a shared atmosphere to be recreated without having to stay connected via video.

SecNum Cloud Certified
The SecNum Cloud certification to come in 2022 will further confirm Whaller's historical position in the field of secure collaboration. This will allow the publisher to get closer to Wimi on the subject and to offer a strong guarantee to customers concerned by the subject.

Our assessment

Wimi

The solution in a few words

The French publisher Wimi has been developing a collaborative tool of the same name since 2010, historically known as a distributed SaaS project management and collaborative working solution. Today, Wimi is positioned above all as an application suite addressing the productivity and agility of teams, with the aim of replacing Microsoft 365 and Google Workspace within European organisations.
The solution is centred around team collaboration uses in the form of projects and workspaces. The tool features kanban-type tasks, news and discussion feeds, team or personal document management with a "Wimi drive", shared calendars, instant messaging (chat) and video conferencing with screen sharing.
Wimi has more than 350k users in the public sector (notably the Ministry of Justice, the National Assembly or INRA) or the private sector (SNCF, Vinci, Total, ...) with a subscription plan that varies between 3€/u/month and 15€/u/month depending on the configuration of the space.

News and Roadmap

In 2021, Wimi offers an interface that is more interoperable than ever. Each collaboration space (team space) includes a discussion thread (team or private message), a videoconferencing tool (meetings or self-service rooms), a document management module, an activity management module and a shared agenda.
In the coming months, the editor will offer more features and integrations. In order to offer a better alternative to Microsoft 365, Wimi will work on the integration of a mail server that will be connected to team tasks and documents. In addition, a bot will be able to help users find out about the activities assigned to them, the documents they are mentioned on and other information that concerns them.
In order to promote more cross-functional and direct communication, Wimi communities will be equipped with a live event module and the possibility of recording short videos (with Loom).

Key points of the solution

Angle to address the Digital Workplace
Wimi targets organisations that want to modernise and secure their collaboration spaces, in a packaged and integrated offer. Corporate communication takes place in transversal communities and not in a communication portal. However, large-scale communication functionalities (live events, video broadcasting, etc.) are present or will be integrated in the coming months.

Wimi bets on data security
The first French interface to have launched the SecNum Cloud certification process, Wimi is banking on data security to differentiate itself from the competition. A multi-factor authentication (with a personal number or a QR code scan) reinforces this security. This secure connection includes all the bricks of the suite with a SAML SSO module.

A range of third-party open-source applications and those developed by Wimi
By developing partnerships and integrations with the open-source interfaces of the collaborative market, Wimi seeks to offer total sovereignty of information and data to customers. OnlyOffice for office automation, Wimi Airtime on Jitsi for video conferencing and online meetings, a drive developed by Wimi, a Kanban tool and a document sharing solution such as WeTransfer by Wimi.

SecNum Cloud certified
A forthcoming certification in Q2-2022 will surely make Wimi a key player in secure collaboration. This certification will assess data security from different angles: organisation and risk management, access security and human resources, monitoring and commitment to security, processes and data hosting.

Our assessment

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